diana4dPrivacy Policy

This page describes what we collect when you use diana4d and how we keep that data protected. When you open an account, deposit funds, or place stakes on Liga 1, Piala AFF, Champions League, or other markets on our platform, you share personal information with us. We collect only what we need for account verification, fraud prevention, and regulatory compliance.

We at diana4d do not sell your data to advertisers or marketing firms. We do not share your identity details with third parties except where required by law or to process your payments through DANA, e-wallet, mobile banking, or your bank. Our servers use industry-standard encryption to protect your information in transit and at rest.

This policy outlines what we collect, how we use it, your rights, and how to contact us about your data. If you have questions about privacy on diana4d, our support team is available through the channels listed in your account.

What We Collect on diana4d

When you register on diana4d, we collect your email address, a secure password, your full name, date of birth, and phone number. We use your email to send account notifications (login alerts, withdrawal confirmations, promotional updates). We store your phone number to help with account recovery if you forget your password.

Before you withdraw funds from diana4d for the first time, we require identity verification. We ask for a copy of your national identity document (KTP, passport, or national ID card). We may also request proof of address (a utility bill or bank statement dated within the past three months). We do not store these documents on public servers; they sit in a secure, encrypted archive accessible only to our verification team.

Payment and Transaction Data

When you deposit through DANA, e-wallet, mobile banking, or a bank transfer, we record the payment method, the amount, the timestamp, and the transaction status. We keep this record to reconcile your account balance and to comply with anti-money-laundering regulations. We do not store your local payment wallet PIN, online payment account password, e-wallet login credentials, or bank account number in full; we record only the last four digits and the payment partner's transaction ID.

Withdrawal requests are logged with the same detail: method, amount, timestamp, and status. If your bank rejects a withdrawal, we retain a record of the rejection reason so we can help you troubleshoot.

Betting and Game Activity

We record every stake you place on Liga 1, Piala Indonesia, Piala AFF, Champions League, or other football markets. We also log your activity on live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We use this data to calculate your account balance, detect suspicious patterns (such as rapid account drainage or repeated large losses), and fulfill legal obligations to report unusual activity to authorities where required.

How We Use Your Data

We use your personal data for the following purposes: account creation and management, identity verification, payment processing, fraud detection, customer support, and legal compliance. We do not use your data for marketing purposes without your explicit consent. If we send you promotional offers about new football tournaments or game launches, you can opt out by clicking the unsubscribe link in the email or by adjusting your preferences in your diana4d account settings.

Fraud and Security Monitoring

We monitor your account for suspicious activity: multiple failed login attempts, unusual withdrawal patterns, or stakes that deviate sharply from your history. If we detect potential fraud, we may temporarily restrict your account pending manual review. We will contact you by email or phone to verify the activity. Once verified, your account is restored immediately.

Legal and Regulatory Obligations

We are required by Indonesian financial and gaming law to retain transaction records and user data for audit and tax purposes. We retain your account information for at least five years after account closure, and transaction records indefinitely. We comply with anti-money-laundering regulations and may report high-value transactions to relevant authorities where law requires it.

Third-Party Processors and Payment Partners

We share your payment information with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks (online payment, e-wallet, mobile banking, local payment) only to process your deposits and withdrawals. These partners have their own privacy policies; we do not control how they handle your data beyond what is necessary for the transaction. We do not share your identity document or verification data with payment partners.

We also use third-party analytics services to understand how users navigate diana4d. These services record your IP address, browser type, and pages visited. They do not receive your account name, identity document, or payment information. You can opt out of analytics tracking by disabling cookies in your browser settings.

• 1
  Payment processingShared data

  Your payment method and transaction amount are shared with the payment partner (online payment, e-wallet, mobile banking, or your bank) to complete the transfer.

• 2
  Analytics and site improvementNon-personal data

  Third-party analytics tools receive your IP address and browser data (no account details) to help us improve diana4d's performance.

• 3
  Legal complianceRegulatory sharing

  We share data with Indonesian financial authorities and law enforcement only where law requires it or where we suspect illegal activity.

Your Rights and Account Control

You have the right to access your personal data at any time. Log into your diana4d account and review your profile, verification status, and transaction history. You may also contact our support team to request a complete export of the data we hold about you.

You may correct or update your email, phone number, or name through your account settings. If you need to change your identity document (for example, after renewing your passport), contact our support team with your new document.

Data Deletion and Account Closure

You may close your diana4d account at any time by requesting closure through your account settings or by emailing our support team. When you close your account, we retain your data for the periods required by law (typically five years for account records, indefinitely for transaction records for tax purposes). We will not use your email address to send further promotional messages after closure.

We cannot delete transaction records or identity verification documents, as these are legally required to be retained for anti-money-laundering compliance. However, we will securely delete non-essential data (such as your password and support ticket history) after a reasonable retention period.

Cookies and Tracking

We at diana4d use cookies to keep you logged in and to remember your preferences (such as your preferred language and display theme). These are essential cookies and cannot be disabled without breaking account functionality. We also use optional analytics cookies; you may opt out by disabling cookies in your browser or by requesting a do-not-track setting on your device.

How We Protect Your Data

Our servers use TLS encryption (HTTPS) for all traffic between your device and diana4d. Your password is hashed with a cryptographic algorithm; we do not store it in plain text. Identity documents and financial records are stored in encrypted databases with restricted access.

Our team undergoes regular security training. We conduct annual security audits and penetration testing to identify vulnerabilities. If we discover a data breach, we will notify affected users within a reasonable timeframe and cooperate with law enforcement as required.

Data Location and Jurisdiction

Our primary data centre is located within Indonesia. Some backup copies of your data may be stored in regional facilities outside Indonesia for disaster recovery purposes. By using diana4d, you consent to your data being processed and stored in these locations. Our data-handling practices comply with Indonesian law and the regulatory frameworks of jurisdictions where we operate.

Contact Us About Privacy

If you have questions about our privacy practices, or if you wish to exercise your rights (access, correction, deletion, or data export), contact our support team. We respond to all data-subject requests within ten business days. We can communicate in English and, where available, in local language.

Our privacy practices may change as we develop diana4d and as law evolves. We will notify you of material changes by email at least 30 days before they take effect. Your continued use of diana4d after the change date constitutes acceptance of the updated policy.